300 W. Merrill St. Birmingham, MI 48009 | (248) 647-1700

A few recent changes to OverDrive’s Libby app will be affecting the way the holds process works.

What’s happening? 

Titles you’ve placed holds for will no longer be automatically checked out to you when they become available. Now you’ll now have a few choices.

You can:

  1. Borrow it and start reading! You’ll have a 3-day pickup period to open the Libby app and check out your title.
  2. If you’re not ready to start reading, you can choose “deliver later” and select a set time period when you’d like the book delivered to you. Once that time period is over, you’ll be next on the list.

What if I forget to pick up my hold?
If you forget to borrow your available title during the pickup window, your hold will automatically be set to “deliver later” as a one-time courtesy for 7 days. After 7 days, your hold will be active again and you’ll receive another notification when the next copy is ready to borrow.

How will I know when my book has become available?
Don’t worry! You’ll receive a notification from the Libby app.

Why did this change?
This change was made to give you more control over what you read and when you read it, so you can get around to checking every book off your must-read list.

Does this only impact the Libby app?
This change is being rolled out for all OverDrive ebooks & audiobooks whether borrowed in Libby, the OverDrive app, or from our website/catalog.

Make sure your email address is correct in your Libby or OverDrive account, and keep an eye out for your notification emails.

If you have any questions about this change you may contact the Adult Services department by email at adult.reference@baldwinlib.org, or by phone at 248-554-4651.

Happy reading!

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